Tag: human resources

What Happened to the “Human” in Human Resources?

Early in my career I was fortunate to work for a wonderful businessman. His philosophy was very simple; “Treat everyone like they are your best customer, and they just might become just that.” I’ve tried to follow that advice throughout my career.

During this economic downturn, I have met many people who are looking for work. One common complaint is the lack of response from resume submissions. Let me explain. Imagine you are looking for work and find a listing that sounds interesting. You spend a couple of hours researching the company, customizing a cover letter and/or resume to fit the position, and then you send it to the company. And then, nothing happens. No call, no letter, no postcard, not even an automatic email reply is ever sent acknowledging your interest. Simply amazing!

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